LEGAL

Consent to Telehealth

Consent to Telehealth

Consent to Telehealth

Last Updated: May 30, 2026

1. Acceptance of Consent

By clicking "I Agree," checking a related box, or using RivoHealth's services, you acknowledge and agree to this Telehealth Consent. If you do not agree, please do not use the platform.

2. Emergency Situations

RivoHealth is not intended for medical emergencies. If you are experiencing a life-threatening emergency, call your local emergency services immediately.

3. Purpose

This Consent authorizes licensed healthcare professionals ("Providers") to provide healthcare services through the RivoHealth telehealth platform.

4. What is Telehealth?

Telehealth is the delivery of healthcare services remotely through electronic communications, including:

Video or audio consultations

Secure messaging

Review of medical records and health information

Remote treatment and follow-up care

You may choose in-person care instead of telehealth at any time.

5. Benefits of Telehealth

Convenient access to healthcare

Flexible scheduling

Reduced travel and waiting times

Improved access to licensed Providers

6. Risks of Telehealth

Potential risks include:

Technical or connectivity issues

Delayed communication or treatment

Limited physical examination capabilities

Inaccurate diagnosis due to incomplete information

Privacy or security risks associated with electronic communication

7. Follow-Up and Emergency Care

Telehealth may not be appropriate for every condition. Providers may recommend in-person care, specialist referrals, or emergency treatment when necessary.

8. Privacy and Security

RivoHealth uses reasonable security measures to protect your information. Your health information may only be shared:

With your consent

As required by law

For treatment, payment, or healthcare operations

While we take steps to protect your data, no electronic system can guarantee complete security.

9. Your Acknowledgments

By accepting this Consent, you understand and agree that:

Care is provided remotely by licensed Providers.

Telehealth has limitations compared to in-person care.

No specific results or outcomes are guaranteed.

Providers will determine whether telehealth is appropriate for your needs.

You are responsible for providing accurate and complete health information.

Your Provider may recommend in-person care when medically necessary.

You may withdraw your consent at any time by discontinuing use of the platform.

You are responsible for applicable fees and charges related to services received through RivoHealth.

10. Questions or Complaints

If you have concerns regarding your care, please contact the appropriate healthcare licensing authority or reach out to RivoHealth support.

Consent

By continuing to use RivoHealth, you confirm that you have read, understood, and agree to this Telehealth Consent.

Contact us

hello@rivohealth.co

*The assessment made available on the RIVO website does not create a doctor-patient relationship between the individual completing the assessment and RIVO.

Rimo Health, a network of US-licensed doctors that adhere to rigorous medical protocols designed for patient safety, has established exclusionary criteria to

determine if an individual does not qualify for GLP-1s. The answers an individual provides to the RIVO assessment consequently determine if the individual is screened

out of eligibility for GLP-1 medication, and a Rimo Health clinician will meet with an individual after checkout to determine if they qualify for a prescription.

Rimo Health clinicians retain the decision to prescribe compounded GLP-1s to patients.

All claims and benefits on this website refer to self-reported data from GLP-1 customers on a treatment plan that includes compounded GLP-1 medications and

consultations with medical professionals. Customers reported their weight on their initial medical intake questionnaire every 3-4 weeks thereafter. Results from

compounded medications found on the RIVO platform may vary and be affected by an individual's adherence to the program and their clinician's recommendations.

Compounded GLP-1s are produced in FDA-regulated facilities. Although these facilities are highly regulated, the medications are not FDA-approved or evaluated for

safety, efficacy, or quality. The decision to use compounded drugs is guided by the licensed provider's medical judgment, which is informed by a telehealth consultation and

medical history.

We encourage all prospective users of compounded medications to speak with their provider about the specific risks and benefits that may come with the use of

compounded medication. RIVO does not produce compounded medications, and individuals may receive medication that looks different than what is portrayed on the

website.

*Our success rate reflects recent internal fulfillment and delivery performance for paid orders during the current quarter. Rates may vary based on pharmacy capacity, state regulations, and individual order details. This figure does not represent clinical outcomes or individual results and is subject to change as new data becomes available. Written prescription or weight loss results are not guaranteed.

© 2026 Rivo Health, Inc. All rights reserved. Rivo Health is the legal entity operating (rivohealth.co)

1309 Coffeen Avenue STE 1200

Sheridan Wyoming 82801

1309 Coffeen Avenue STE 1200

Sheridan Wyoming 82801

1 (800) 705-8140

1 (800) 705-8140